Acceptance of These Terms

These Terms of Service apply to all users of BuyLumni.com, including website visitors, customers, account holders, purchasers, reviewers, and individuals who submit content or communicate with us through the website.

Additional policies, product instructions, warnings, notices, and terms displayed on BuyLumni.com are incorporated into these Terms of Service by reference.

Our current store policies include our:

• Privacy Policy
• Shipping Policy
• Return and Refund Policy

If a product page, promotion, or written offer contains additional terms, those additional terms will also apply to the applicable purchase.

Eligibility

By using BuyLumni.com or placing an order, you represent that you have the legal capacity to enter into a binding agreement.

You may not use the website, purchase products, or submit information for an unlawful, unauthorized, fraudulent, or prohibited purpose.

Certain products may be restricted to appropriately trained, licensed, certified, or otherwise qualified purchasers. Where a product is identified as professional-use only, you represent that you satisfy the applicable purchase and use requirements.

Use of Our Website

LUMNi Professional grants you a limited, revocable, non-exclusive, non-transferable right to access and use BuyLumni.com for lawful personal or professional purchasing purposes.

You may not reproduce, duplicate, copy, sell, resell, license, distribute, commercially exploit, or misuse any portion of the website without our prior written permission.

We may modify, suspend, restrict, or discontinue any part of the website or services at any time. We do not guarantee that every feature, product, or service will remain continuously available.

We may refuse or restrict access to the website when we reasonably believe a user has violated these Terms, misused the website, or engaged in fraudulent, abusive, or harmful activity.

Customer Accounts

You may be able to create an account to view orders, save information, or access certain features.

You are responsible for:

• Providing accurate and current account information
• Protecting your password and login credentials
• Restricting unauthorized access to your account
• All purchases and activity completed through your account
• Promptly notifying us if you believe your account has been compromised

We may suspend or close an account that contains inaccurate information, is used without authorization, violates these Terms, or presents a security or fraud risk.

Product Use, Instructions, and Safety

You are responsible for reviewing and following all product labels, instructions, warnings, contraindications, storage instructions, expiration information, and safety precautions provided with a product or displayed on BuyLumni.com.

Products must be used only for their stated purpose and in accordance with all applicable instructions and laws.

You are responsible for determining whether a product is appropriate for your intended use, client, treatment setting, equipment, and professional scope of practice.

Do not use any product that appears damaged, contaminated, compromised, improperly sealed, expired, or inconsistent with its labeling. Contact us promptly if an order arrives damaged, defective, missing, or incorrect.

Single-use, sterile, or disposable products must not be reused or shared. Customers and professionals are responsible for following appropriate sanitation, infection-control, storage, handling, and disposal procedures.

Product Information and Results

We make reasonable efforts to present product descriptions, ingredients, specifications, photographs, colors, sizes, and instructions accurately.

Screen settings, lighting, manufacturing changes, packaging updates, and other factors may cause a product to appear differently from its online image.

Product descriptions, packaging, pricing, availability, ingredients, components, and specifications may be updated without prior notice.

Individual experiences and results may vary. We do not guarantee that a product will produce a specific result or meet every customer’s expectations.

Educational Information Only

Content on BuyLumni.com, including product descriptions, application information, articles, frequently asked questions, graphics, videos, and customer-support communications, is provided for general educational and informational purposes.

It is not a substitute for medical advice, diagnosis, treatment, professional training, legal advice, or regulatory guidance.

Consult an appropriately qualified healthcare provider regarding health concerns, contraindications, adverse reactions, or whether a product or procedure may be appropriate for you.

Orders, Billing, and Payment

By placing an order, you agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

You represent that you are authorized to use the payment method submitted with the order.

An order-confirmation email acknowledges that we received your order. It does not guarantee acceptance or shipment.

We reserve the right to verify, reject, limit, hold, or cancel an order when reasonably necessary, including when:

• A product is unavailable
• Payment cannot be authorized
• Billing or shipping information cannot be verified
• An order appears fraudulent or unauthorized
• A pricing, description, or inventory error occurred
• Purchase limits have been exceeded
• A product is restricted in the customer’s location
• We reasonably suspect unauthorized resale, diversion, abuse, or misuse

We may limit quantities purchased by one person, household, account, payment method, billing address, shipping address, or business.

If we cancel a paid order before fulfillment, the applicable amount will be returned to the original payment method.

Pricing, Availability, and Errors

Product prices, promotions, shipping charges, and availability may change without prior notice.

We reserve the right to discontinue a product, limit quantities, end a promotion, or modify the website at any time.

Occasionally, the website may contain an error involving product information, pricing, promotions, shipping charges, transit times, availability, or other details.

We may correct an error, update information, or cancel an affected order, including after the order has been submitted.

If an order is canceled because of our error, any amount charged for the canceled item will be returned to the original payment method.

Shipping and Delivery

Orders are shipped according to the methods, estimates, customer responsibilities, and limitations stated in our Shipping Policy .

Customers are responsible for providing a complete and accurate shipping address, monitoring tracking information, responding to carrier notices, and retrieving packages promptly.

Delivery dates and transit periods are estimates unless expressly stated otherwise.

Packages confirmed as delivered by the carrier are handled according to the Packages Marked as Delivered section of our Shipping Policy.

Refusing a shipment, failing to retrieve it, or allowing it to be returned does not automatically cancel the order or create a right to a refund.

Returns, Refunds, and Final-Sale Products

All returns and refunds are governed by our Return and Refund Policy .

Only qualifying full-price tools may be considered for return. Prior approval and a valid Return Merchandise Authorization number are required.

Serums, lotions, topical products, microneedling kits, microneedling cartridges, sterile or single-use products, disposable products, and sale items are final sale and non-returnable.

Customers must review the complete Return and Refund Policy before placing an order.

Promotions, Discounts, and Gift Cards

Promotions, coupon codes, discount codes, gifts with purchase, bundles, and other special offers may be subject to additional conditions.

Unless otherwise stated:

• Offers cannot be combined
• Offers have no cash value
• Discounts cannot be applied after purchase
• Promotions may end or change without prior notice
• Products purchased at a sale, promotional, clearance, or discounted price are final sale

We may cancel or refuse a promotion when we reasonably believe it has been used fraudulently, improperly, or contrary to its stated terms.

Gift cards are non-refundable except where a refund is required by applicable law.

Intellectual Property

BuyLumni.com and its content are owned by or licensed to LUMNi Professional and are protected by applicable intellectual-property laws.

Protected content may include:

• Brand names, logos, and trademarks
• Product names and packaging
• Photographs, graphics, videos, and illustrations
• Website copy and product descriptions
• Educational content and instructions
• Page layouts, designs, and downloadable materials

You may not copy, reproduce, publish, distribute, modify, sell, license, create derivative works from, or commercially use our content without prior written permission.

Purchasing a product does not transfer ownership of any LUMNi Professional intellectual property.

Reviews, Feedback, and Other Submissions

You may be able to submit reviews, photographs, videos, feedback, questions, suggestions, or other content.

You are responsible for the content you submit and represent that:

• Your submission is accurate and based on genuine experience
• You own it or have permission to submit it
• It does not violate another person’s rights
• It is not fraudulent, unlawful, defamatory, or misleading
• It does not contain malicious software, spam, or harmful code
• Any material relationship or incentive is properly disclosed

By submitting content, you grant LUMNi Professional a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, display, distribute, and adapt that content in connection with our business, website, products, marketing, and social-media channels.

We may monitor, decline, edit, or remove submitted content that violates these Terms, our policies, or applicable law.

We are not obligated to keep unsolicited ideas confidential, pay compensation for them, or implement them.

Third-Party Services and Links

BuyLumni.com may use or link to services operated by third parties, including Shopify, payment providers, shipping carriers, analytics providers, social-media platforms, and other service providers.

Third-party websites and services operate under their own terms and privacy practices.

We are not responsible for the content, availability, accuracy, security, products, services, policies, or conduct of a third party.

You should review the third party’s applicable policies before submitting information or completing a transaction through that service.

Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy .

By using BuyLumni.com, you acknowledge the data practices described in that policy.

Prohibited Uses

You may not use BuyLumni.com, our products, or our content:

• For an unlawful or unauthorized purpose
• To violate any applicable law or regulation
• To infringe our intellectual-property rights or the rights of another person
• To submit false, fraudulent, deceptive, or misleading information
• To impersonate another person or misrepresent your identity
• To harass, threaten, abuse, defame, intimidate, or harm another person
• To introduce malware, viruses, harmful code, or disruptive technology
• To scrape, crawl, harvest, or collect information without authorization
• To interfere with website security or operation
• To circumvent purchase limits, access restrictions, or fraud-prevention controls
• To purchase products through fraudulent or unauthorized payment methods
• To misuse, adulterate, counterfeit, relabel, divert, or improperly resell our products
• To make unauthorized medical, therapeutic, regulatory, or performance claims about our products

We may suspend access, cancel orders, close accounts, or take other appropriate action in response to prohibited activity.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, BuyLumni.com and its content, features, information, and services are provided on an “as available” and “as is” basis.

Except for any express warranty stated in writing for a specific product, LUMNi Professional disclaims warranties and conditions that may otherwise apply, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the maximum extent permitted by law.

We do not warrant that:

• The website will always be available or error-free
• All website information will always be complete or current
• Website defects will always be corrected immediately
• A product will produce a particular outcome
• A product will be appropriate for every person or use

Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, LUMNi Professional and its owners, officers, employees, affiliates, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising from or related to:

• Your access to or use of BuyLumni.com
• Your inability to access or use the website
• Your purchase, handling, storage, or use of a product
• Product misuse or use contrary to instructions
• Use by an untrained or unauthorized person
• Unauthorized access to an account
• Third-party websites, carriers, or services
• Loss of data, revenue, profits, business, or opportunity

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless LUMNi Professional and its owners, officers, employees, affiliates, contractors, suppliers, service providers, and licensors from third-party claims, liabilities, damages, losses, and reasonable expenses arising from:

• Your violation of these Terms or another store policy
• Your unlawful or unauthorized use of the website
• Your misuse, alteration, resale, or improper use of a product
• Your violation of another person’s rights
• Your violation of applicable law
• Content or information you submit

General Terms

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted or separated from the remaining Terms. The remaining provisions will continue in effect.

No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or another provision later.

Entire Agreement

These Terms, together with the policies, product instructions, warnings, notices, and additional terms posted on BuyLumni.com, constitute the agreement between you and LUMNi Professional concerning your use of the website and purchases made through it.

Electronic Communications

When you visit BuyLumni.com, place an order, create an account, or communicate with us electronically, you consent to receive communications relating to your transactions, account, policies, and customer-service requests electronically.

Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our website, products, services, operations, or legal obligations.

The revised Terms will be posted on BuyLumni.com with an updated “Last updated” date.

Your continued use of BuyLumni.com after revised Terms are posted means that you accept the revised Terms.

The terms and store policies in effect when an order is placed will apply to that order.